Return Policy

We strive to keep our customers satisfied by offering quality products, professional service and competitive pricing. Our return policy is consistent in maintaining the best value and highest service level for all of our customers. If the merchandise you received is defective or not as you ordered, please contact our customer service staff for quick resolution. All other returns will be subject to a 20% restocking fee.

The guidelines below must be followed in order to receive any credit:

• We reserve the right to make all determinations regarding the condition of returned merchandise. Please feel free to e-mail your detailed request to us at sales@sportsmedicinestore.com or contact us by phone at (913) 385-5633.
  
  
• Product must be in new, resalable, unmarked condition and in original packaging.
  
  
• Merchandise must be returned within 30 days of invoice date. To ensure prompt return processing, please attach a copy of the original sales receipt to the return. Refunds will be for merchandise value only. Please allow three to four weeks for return processing.